Refund policy

To start a refund, you should contact us at supports@HomeEazily.com and you need to provide the receipt or proof of purchase. Please note that we have the full discretion in determining whether an item is suitable for return, and we reserve the right to reject any returns.

 

DAMAGES AND ISSUES

Please inspect your order upon reception. In the unlikely event that you receive a damaged, defective, or wrong item, please contact us immediately so we can make things right. Just let us know what happened and we will take care of it!

 

EXCEPTIONS / NON-RETURNABLE ITEMS

Some items are not eligible for returns. These include without limitation sale items, gift cards, customized products, and products that require on-site assembly. If you have any questions about whether an item is returnable or not, please do not hesitate to reach out to us at supports@HomeEazily.com.


REFUNDS

We will notify you once a refund is approved. Once approved, we will process the refund right away and you will be automatically refunded on your original payment method within 10 business days. Keep in mind that it can take some time for your bank or credit card company to process and post the refund. If more than 15 business days have passed since we’ve approved your return, please contact us at supports@HomeEazily.com. Thanks for your patience and understanding!